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Use of your personal information

Last updated 25th May 2018

Published 4th June 2018

When you register and use this site, you will be asked to provide certain information such as your name, contact details and possibly credit card or other payment details. We will store this data and hold it on computers or otherwise. We will use this data to fulfil our agreement with you. Some of our services will require further details. In addition, we may gather other information about your use of the website, including by the use of cookies (see our page on how we use Cookies). There are different reasons why we may need your personal information. In particular:


(a) We may use it to provide you with the services, products or information you have requested, for administration purposes or to otherwise further our charitable aims.


(b) We may on occasion send email updates about upcoming campaigns, fundraising initiatives, events and challenges and also the results of surveys or polls conducted in which you participated. Please note that you can opt out of these emails at any time by contacting us through the contact form available.


(c) We process information about offenders, potential offenders, victims or other persons for the purposes of the prevention or detection of crime.


(d) We and our group companies may also share information that we collect with business partners for their research purposes, in relation to the prevention and/or detection of crime and to help them protect their business.


(e) With your consent we may also need to share your information with other members of our group,  service providers, associated organisations and agents for the above purposes. We may also share your information with other organisations which are supportive of our aims and objectives.


We may use information that you provide or that is obtained by us:


(a) to register you with our website and to manage any account you hold with us.

(b) to administer our website services.

(c) to fulfil our agreement with you and to process your order and obtain payment.

(d) to analyse and profile your shopping preferences e.g. (market, customer and product analysis) to enable us (i) to provide you with a personalised browsing experience when using the website and (ii) to review, develop and improve the products and services which we offer and to enable us to provide you and other customers with relevant information through our marketing programme.

(e) we may use your information to make decisions about you using computerised technology, for example automatically selecting products and/or services which we think will interest you from the information we have.

(f) Where you have agreed that we may do so, we may keep you informed of products and services (including products and services of other companies and organisations and including special offers, discounts, offers, competitions, warranties, insurance and so on) which we consider may be of interest to you by any of the following methods: Email, Telephone (including automated calls), SMS text messages and other electronic messages such as picture messaging Post. If you do not wish to receive information of products and services which may be of interest to you from us, you can select the unsubscribe option when you submit your details or you can unsubscribe at any time by sending us an email as described in below or by signing in and changing your preferences on our website. We may supplement the information that you provide to us with information that we receive from third parties. In particular we will carry out searches with credit reference agencies. We may engage third party payment providers to administer and process your payment card details in order to complete any purchase that you make through the website. We may store and process your information on our own information technology systems or on systems owned by third parties that may store and process your information on our behalf​.

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