Refund Policy

Changed your mind?

You know you're in safe hands with Catch A Thief, our products have a 30 day money back guarantee. If you change your mind and your item is unused and in its original condition, we can either exchange it or give you a full refund once all of our products have been returned, you must return it within 30 days with your proof of purchase.


Product support

If you're considering returning your product because you're in a muddle setting it up or assembling it, our range of quick guides, videos, product manuals and manufacturer helplines may be just what you need. Contact us on 01509 237365 Or 07508215937


Product faults

We are sorry if your item is damaged or faulty, please return back to Catch A Thief 12 Hermitage Rd Loughborough, Leicestershire LE11 4PE or call us on 01509 237365 Or 07508215937 we will be happy to help.